Common Client Questions

Nationwide strictly complies with all OSHA regulations and constantly updates its Safety Program to ensure safety procedures; equipment and supplies are current and up to standards. The components of our program include:

· Pre-assignment safety training
· Initial assignment safety training

In-Service Safety Training

· Hazardous communication program
· Safety committees

Pre-Assignment Safety Training

At the time of hiring, during the pre-assignment training, new employees receive basic safety training and orientation to Nationwide Guard Services, Inc. Safety Program policies, topics cover:

· Risk control & injury prevention

· Universal precautions

· Hazard communication & chemical safety procedures

· Fire, life, safety & earthquake preparedness

· Nationwide Guard Services safety policy guidelines

Initial Assignment Safety Training

After completion of the safety orientation class, Nationwide’s site supervisor, or manager provides specific safety training applicable to hazards unique to the employee’s job assignment. Site topics include:

· Safe operating procedures

· Location, use of safety & personal protective equipment

· Use of tools & equipment, lifting & material handling equipment

· Proper ergonomic procedures & lifting techniques for the tasks assigned

· Machine & tool Officers, emergency stop control locations & use

· Rules for reporting safety violations, accidents, & near-misses

· Emergency plans & procedures, evacuation routes, assembly locations, & emergency actions

· Location & use of fire alarm pull boxes

· Hazard Communication: Specific hazards for work area chemicals and locations

IN SERVICE SAFETY TRAINING

Hazardous Communication Program

The goal of our program is to train Nationwide employees how to comply with the OSHA Hazard Communication Standard. The purpose of the OSHA standard is to be certain that the hazards of all chemicals produced, imported or distributed are evaluated, and the information covering these hazards is communicated to all affected employers and employees through a comprehensive communication program. The Nationwide program adheres completely to the OSHA guidelines.

Safety Committees

To more effectively manage site safety issues, Nationwide creates an onsite Safety Committee, based on the size of the property. The committee meets monthly, or more frequently as needed. Its functions include developing and reviewing site safety rules; reviewing accident trends, analyzing records and reports, and taking the appropriate corrective actions as necessary.

Yes, Of course we can!

THE DEVELOPMENT OF EFFECTIVE POST ORDERS

Before the initiation of any new security job, Nationwide management will always complete a security analysis. Any post orders already in place will be reviewed and analyzed for effectiveness. Nationwide will also meet with management directly to determine precise job specifications and to identify potential problem areas. From the security analysis and other information regarding the security needs of your site, Nationwide management will prepare a complete set of written instructions for security personnel. Such orders will address all routine functions common to most sites including trespass control, fire watch, watchman clock patrol, towing, and other relevant topics. Additionally, based on client-specific requirements, the post orders may be detailed to cover any contingency. Once drafted and evaluated for thoroughness, post orders will be presented for client approval.

AMMENDING POST ORDERS

Nationwide Guard’s established post orders are reviewed every 90-180 days depending on the specifications of the client. Upon inspection, Nationwide management will make those amendments necessary to enhance the quality of security service. Finally, any necessary re-training of Nationwide employees will be routinely provided.

Our security services have been selected by local organizations for the reliable, cost-effective, quality service they receive.

Nationwide delivers this value by:

Hiring the highest caliber people available: Using our background testing and drug screening, we send each candidate to a federally approved lab for a more thorough and conclusive test, rather than performing an in-house drug test from a kit and we randomly test all year. Our performance culture allows us to anticipate our customers’ requirements with speed, agility and flexibility.

Providing comprehensive training: Through our intensive on-going training program, based on the ASIS Officer Training Standard, delivered by our corporate trainer. We encourage and reward the contributions of everyone on the team. Our communication with each other is clear, timely, honest and accurate. We take pride in our achievements and celebrate our successes.

Retaining skilled officers: With a combination of desirable benefits, such as: advanced training, a long-term career path, employee recognition programs, and performance incentive programs. We combine our strengths and diversity to drive success for our customers and for ourselves.

Responsive management support: A Nationwide manager is assigned to each customer to serve, respond and develop the security partnership. Customers have access to Nationwide Guard Services’ entire executive team, including the President at all times.

Providing superior in-field coverage: Our fully trained officers are available for special events and short notice coverage. They bring the experience, tools and decision-making capability to ensure a successful security engagement.

Using the latest technology: Our computerized system for tour tracking and post verification documents officers’ performance provides accountability and increases the efficacy of our customers’ security program.

Security Officer Questions

1.What is a “contract” Security Guard?
Any person employed by a licensed private patrol operator who provides services as a security guard and is registered by the Bureau of Security and Investigative Services as a security guard.

2.What are the requirements for registering as a Security Guard?
The general requirements for a Security Guard are:
1. Be at least 18 years old

2. Undergo a criminal history background check through the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI); and

3. Complete a 40-hour course of required training. The training and exam may be administered by any private patrol operator or by a certified training facility.

40 Hour Security Guard Training Requirement

Date of CompletionTraining Hours Needed
Prior to Being Assigned on Post8 Hours
Training Required within the First 30 Days16 Hours
Training Required within the First Six Months16 Hours
TOTAL HOURS40 HOURS

 

3. What is the length of term for a Security Guard registration?
A security guard registration is valid for two years.

4. Can I verify receipt of my Security Guard application?
Yes. Please contact the Bureau at (916) 322-4000.

5. When does my Security Guard registration expire?
A security guard registration expires the day after the expiration date on the card. You have 60 days grace period in which you can pay a delinquent fee (see fee schedule). After 60 days if you have not renewed, you must reapply as a new applicant.

6. If I lost my security guard registration, or it was destroyed or damaged, how do I obtain a duplicate?
You may request a duplicate registration by submitting a written request, explaining the circumstances, along with a $10 fee to the Bureau. Please allow six to eight weeks for replacement.

7. Can a family member, such as father to son, give the power to arrest test to that individual who is applying for a Security Guard registration?
Yes, if they are licensed or delegated by a licensed authority to do so.

8. How do I notify the Bureau of my change of address?
You must notify the Bureau in writing within 30 days of an address change. Be sure to include your Security Guard registration number, name, previous address, new address, date of birth, and Social Security number. Please print or type information.

9. Can a Security Guard work for more than one employer?
Yes, as long as he/she is an employee, on payroll with the proper payroll deductions being made.

10. How does a Security Guard renew his/her registration?
Submit a renewal application/letter of request and fees for renewal. Mail the request to:
Bureau of Security and Investigative Services
P.O. Box 989002
West Sacramento, CA 95798-9002

Application and renewal fees should be submitted to the Bureau at least 60-90 days prior to the expiration date. You need to submit your request for renewal as soon as possible to allow the Bureau time to process your renewal and get your renewed registration returned to you. You may continue to work for a period of 90 days.

11. I have completed 832 PC training. Can I obtain a Security Guard registration?
No. In order to get the Bureau’s registration/permit; you must complete the Bureau’s training.

12. Can an emancipated minor apply for a Security Guard registration?
No. The law allows no exceptions to the age requirement.

13. I am changing employers; should I send in a new Security Guard registration application?
No. A guard registration authorizes you to work as a Security Guard for any Private Patrol Operator or in-house employer.

14. I was denied a Security Guard registration. When can I reapply?
You may submit a new application one year from the date of denial.

15. I received a 1203.4 dismissal on my conviction. Do I still need to report the conviction on my application?
Yes. You still must report the conviction.

California employs more security guards than any other state in the union. In order to become a security guard in California, whether in San Francisco or Hollywood, you must obtain what is called a ‘guard card’. In other states, it’s often referred to as a security guard license and the instructions required to obtain one varies. You are eligible to apply for a California guard card if you are at least 18 years old, submit to a background check and Live Scan fingerprint, and complete 40 hours of training, broken up into three parts:

8 Hours of Training Before Applying for a Job as a Security Guard

Prior to being hired as a security guard and put on a post, you must complete an 8-hour course that covers specific curriculum on ‘The power to arrest’ and ‘Weapons of mass destruction/terrorism awareness’. These courses are conveniently offered throughout the state by certified instructors and licensed training facilities. The cost for the course varies but is usually between $50 and $100.

In addition, you must pay for the Live Scan fingerprint and background check required by the Department of Justice and the FBI, respectively, and most training facilities offer convenient on-site services for this. Finally, you must fill out the guard card application from the Bureau of Security and Investigative Services (BSIS), available online at bsis.ca.gov.

16 Hours of Training Within the First 30 Days

Though you feel confident in your uniform and have already dealt successfully with one or two security situations, you’re not an official security guard yet. California requires that you continue your education by fulfilling 8 hours of instruction made up of mandatory subjects such as ‘Public Relations’ and ‘Communication’, and 8 hours of instruction consisting of elective courses covering topics like ‘Officer Safety’, ‘First Aid’, and ‘Work Place Violence’.

Adding up to 16 hours, this must be completed within the first 30 days on the job. The training facility where you enroll to take the classes submits your Certificate of Completion to the BSIS for processing. You’re almost there!

16 Hours of Training Within the First 6 Months on the Job

There’s more? There is. Becoming a security guard in the state of California is serious business and law enforcement wants you to be prepared. Hopefully, you’ll never have to subdue an individual interested in robbing a store or inflicting harm on employees in the workplace, but it’s best to feel confident and equipped through prior training as well as on-the-job experience.

The BSIS requires guard card applicants to complete a final 16 hours of instruction to be considered an official, licensed security guard – within 6 months of your first day on the job. Like the previous 16 hours, these are made up of mandatory and elective courses. Mandatory courses include ‘Observation & Documentation’ and ‘Liability/Legal Aspects’. Elective classes will teach you about ‘Arrests, Search & Seizure’, ‘Criminal Laws’, ‘Evacuation Procedures’, and/or ‘Handling Difficult People’.

Chances are this last class will be the most valuable. Again, a Certificate of Completion will be submitted to the BSIS. Once the paperwork has been processed, reviewed, and approved, you will be listed in the BSIS database as a licensed security guard. Now you’ve got your guard card, good for two years.

Step by Step Process on How to Obtain Your Guard Card

Step 1: Complete the California State Training

You have the option of undertaking the initial 8 hour training course in person or you can complete this portion of the course online. Obviously it is more convienent to go the online route as this can be completed anywhere and importantly at your own pace. You can have multiple attempts online to successfully complete the course and once this is complete you should receive a certificate as well as the forms that are needed for step 2 (live scan/fingerprint).

Step 2: Undertake a Live Scan Fringerprint Set

You should have obtained 3 copies of the live scan/fringerprint forms in step 1. You will need to take these forms to your local live scan provider. You can access an updated list of all California live scan providers and their locations here. Once complete one of the forms is for you, one is for the livescan provider and the other is sent to the government requesting agency.

The fees for this process include the Dept of Justice fee, the FBI fee and the fee that is paid to the live scan provide. The total cost of these fees is around $60 but it maybe possible to save some money by going to your local PD.

Step 3: Apply to the State

After you submit your finngerprints to the requesting agency you are then in a position to apply for your guard card. You can complete this application either online here or via US Mail. Obviously the online option is quicker and means that you could get approved in as little as 2-3 days whereas by US Mail this will more likely be 2 to 3 weeks.

Again there are fees associated with this process which will total around $50. This will pay for a security guard card that is valid for 2 years.

Step 4: Wait for Your Approval

Once you have submitted all of the forms and paid the appropriate fees it is just a matter of waiting for the approval to come through. This approval with your actual guard card will be sent to you via mail but it will also appear on the State’s BSIS website. Once you have this you will be able to start work as a licensed security guard.

We have found a great video from the National Security Enforcement Training Center that walks you through these steps.

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